Privacy Policy for The Daily Grind Coffee House

At The Daily Grind Coffee House, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on our website includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you make a reservation for catering, sign up for a newsletter, or participate in other activities on our site.
• Derived Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase coffee, pastries, or engage our catering services. This data is primarily stored by our payment processor, and you are encouraged to review their privacy policy.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our website to:

• Process your transactions and manage your orders.
• Send you email confirmations and updates regarding your catering bookings or orders.
• Respond to your customer service requests and provide support.
• Send you newsletters and promotional offers if you opt-in.
• Improve the efficiency and operation of our website.
• Monitor and analyze usage and trends to improve your experience with the website.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and marketing assistance.
• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. Your Data Protection Rights

In accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the following rights:

• The right to be informed about how your personal data is collected and used.
• The right of access to the personal data we hold about you.
• The right to request the rectification of inaccurate personal data.
• The right to request the erasure of your personal data in certain circumstances.
• The right to restrict the processing of your personal data.
• The right to data portability.
• The right to object to the processing of your personal data.
• The right to withdraw consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us using the contact details provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: